A little clarity. Before you enquire.
Answers to common questions about our catalogue, accounts and quotations.
How do I request a quotation?+
Choose Get Quote on a product, enter your name, phone, email and requirements, then continue to WhatsApp. Your enquiry is saved on the website first. Review the WhatsApp message and press Send.
Are displayed prices final?+
Ranges are indicative. Entries marked Sample price are placeholders and must be confirmed with our team. Specifications, quantity, taxes, delivery and availability may affect the final quotation.
Can I enquire about several products?+
Yes. Mention the additional products and quantities in the remarks field, or send a general enquiry from Contact Us.
Can I create an account or reset my password?+
Use My Account to register or sign in. Choose Lost your password to request a reset email. Email delivery must be configured by the website owner.
Where can I see my enquiries and purchases?+
My enquiries lists requests made while logged in. Purchase history lists actual orders recorded against your account by our team. An enquiry alone is not a purchase.
How do I confirm warranty and delivery?+
Ask our team to confirm product specifications, delivery, installation and applicable warranty terms in your quotation.
